home furniture,china furniture,drop shipping order

Return Policy

 

Return&Replace Policy

 

*It's OK to change your mind. It is simple to make a return or replace!



What do I do if I received a wrong /damaged/defective item?

We are sincerely sorry and we are so sure it isn’t always the case! We are happy to fix it.


Free replace
If you want to replace items, please take the following steps:
a.email us through the following address: customerservice@39f.net
b.your email subject:  My GOMYHOME Delivery 
c.your email should contain: 1. original order number  2. proof of purchase ,3. reasons for a replace.
d. wait and our service will contact you as soon as possible !


When you send…
Please print the replace label and tape it on the outside of your replace package. Make sure your label attached firmly.
Please make sure to send your replace to the address on your package.

 
 



What do I do if I want a return?

We are sincerely sorry that it isn’t a perfect match, and it's OK to change your mind!  
Please return it within 30 days from purchase date, and follow the easy steps to make your return.


Free return
If you want to return items, please take the following steps:
a.email us through the following address: customerservice@39f.net

b. your email subject:  My GOMYHOME Delivery 
c, your email should contain: 1. original order number  2. proof of purchase ,3. reasons for a full refund.
d.  Wait and our service will contact you as soon as possible !
 

When you send…

Please print the return label and tape it on the outside of your return package.
Make sure your label attached firmly.

Please make sure to send your return to the address on your package.


 
Return conditions
Items returned must be in their unused condition with the original packing.
We do not accept a returned item that’s damaged or abused in any way.


Refunds
Refunds will begin to be processed within 7 days when we receive your package.
We will refund to your original payment method. 
The original shipping fee and insurance are non-refundable.
d insurance are non-refundable.
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